Refund policy

We have a 7-day return policy on any item that is damaged or defective from manufacturer, which means you have 7 days after receiving your item to request a return if it is damaged or defective.  Therefore, contact us prior to orders if you have a question on sizing to avoid your ordering dancewear or shoes that do not fit and are not available for return, as Dance Shoes/Dancewear run in a variety of sizing charts from worldwide countries and manufacturers.

Final Sales/Clearance Items, Gift Cards, Custom/Personalized Items or Personal Care Products are not eligible for returns at any time.

To be eligible for a defective return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging and without you trying to correct the problem. You’ll also need the receipt or proof of purchase.

To start a defective return, you can contact us at nstyldancewear@gmail.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at nstyldancewear@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We will ship out exchange items for your damaged/defective product once we have received, inspected and verified that the product is defective from the manufacturer.

Refunds
If we are unable to replace the product due to the manufacturer not having the product available to replace, you will be refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.